Clear Documentation. Practical Training. Remote-Ready Content.
I help organizations turn complex information into clear documentation, practical training materials, AI-assisted content systems, and remote-ready learning resources.
Professional Overview
Senior Technical Writer and Instructional Designer with 20+ years of experience creating documentation, training materials, user guides, SOPs, eLearning, CBTs, cybersecurity documentation, and technical learning content. Bachelor of General Studies, Kent State University, major in General Studies, minor in Computer Science, GPA 3.5.
SOPs, user guides, process documents, cybersecurity procedures, knowledge base articles, reference manuals, and operational support documentation.
Course outlines, learner workbooks, facilitator guides, eLearning storyboards, technical training manuals, assessments, and video-based learning scripts.
AI-assisted drafting, research organization, transcript-to-training conversion, presentation development, and structured content production using current tools.
Employer-Facing Examples
The current launch version highlights finished, non-proprietary PDF examples that can be viewed and downloaded now. Additional samples are being developed one at a time and will be added only when complete.
A 17-page non-proprietary operations manual sample demonstrating SOC daily operations, alert triage, severity matrices, escalation, evidence logging, vulnerability support, incident response integration, and shift handoff procedures.
A 21-page non-proprietary enterprise monitoring guide covering NSM architecture, traffic baselines, anomaly detection, protocol inspection, alert management, threat intelligence, segmentation, sensor health, log retention, and reporting.
Tools & Technologies
ChatGPT, Claude, Gemini, Grok, Manus, Gamma, Google NotebookLM, Google AI Studio.
Synthesia AI, HeyGen AI, avatar-based training, explainer videos, and remote learning presentations.
Microsoft Word, Microsoft 365, Google Docs, Google Workspace, SharePoint, Visio, Snagit, PDF tools.
Captivate, Articulate Storyline, Camtasia, Adobe Premiere Pro, PowerPoint, video-based training support.
Download Center
Use these files for employers, recruiters, and contract opportunities.
Focused on documentation, SOPs, user guides, knowledge base articles, technical communication, and AI-assisted documentation support.
Focused on training materials, eLearning, course development, facilitator guides, learner materials, and remote learning support.
Employer-facing overview of services, experience, tools, work samples, and remote-ready capabilities.
Consolidated PDF library of existing portfolio sample documents.
Contact
Open to remote technical writing, instructional design, cybersecurity documentation, documentation support, AI-assisted content development, and training projects.
Columbus, Ohio • Remote nationwide • markrbradley1@gmail.com